Introduction to Operations

Course Code
TO 551
3 hours
  • Spring/Summer 19
  • Summer 18
  • Winter 19 (B)
TO 501 and no credit in TO 552

Introduction to Operations --- This course prepares students to think managerially and analytically about operations processes, and to use the results of analysis to make things work better, faster and cheaper. Operations management studies the value-creating processes by which inputs of materials, labor, capital and information are transformed into products and services which customers want and are willing to pay for. These processes can be managed well or poorly. Knowledge introduced in this course will help you understand the reasons for both.

Taught By
Wally Hopp
  • C.K. Prahalad Distinguished University Professor of Business and Engineering
  • Associate Dean for Part-Time MBA
  • Professor of Technology and Operations
  • Professor of Industrial and Operations Engineering
Wallace J. Hopp's research focuses on the design, control and management of operations systems, with emphasis on manufacturing and supply chain...
Eric Svaan
  • Lecturer of Technology and Operations
Eric Svaan has taught a wide variety of Operations Management courses in MBA, MSCM, BBA and executive programs at the University of Michigan since...
Stephen Leider
  • Associate Professor of Technology and Operations
  • Michael R. and Mary Kay Hallman Fellow
Stephen Leider is an Associate Professor of Technology and Operations. In his research he uses experimental, theoretical and empirical methods to...