Oral Communication Management --- This course covers tools for managing message content, structure, and delivery in presentational, team, and one-on-one contexts. Participants complete informational, transformational, and persuasive team presentations. Tools for planning and evaluating these include: media richness, tests of evidence, analysis of argument, and persuasive adaptiveness. Participants also assess their relational skills on active listening, response repertoire, and conflict management.

Prior to the Fall 2014 term, this course was called LHC 595.