Learn how to be an effective leader when working across business unit boundaries (functional, geographic, product) or organizational boundaries (customers, suppliers, partners).
In contemporary organizations, workflow is migrating from specialized verticals (functional, regional, product units) to the white spaces between the verticals as companies respond more precisely to customer needs. This trend matters in organizations with cross-functional teams, account managers, or a matrix structure. Even smaller organizations are increasingly project driven. Work is increasingly performed outside the organization in collaboration with suppliers, distributors, and customers. Companies are crowdsourcing ideas and work, engaging with freelancers and third parties, and sometimes even collaborating with competitors.
In this changing organizational environment, your formal title, direct reports, and formally granted authority do not always carry you far when working across your own organization and with external stakeholders. Learn to lead by building and leveraging relationships using informal influence.