Healthcare Meets Operations Science


Applying operations principles to healthcare can save billions of dollars and hundreds of lives. Senior Associate Dean Wally Hopp explains how.

The healthcare industry is full of talented, dedicated people, but some broken systems. It turns out operations principles from manufacturing can help healthcare professionals better manage care, saving billions of dollars and potentially hundreds lives each year. Senior Associate Dean for Faculty Research Wally Hopp explains that process in this video. Hopp, an expert in operations and supply chain, has worked with other Michigan Ross professors and colleagues at U-M Hospital on applying these principles in the field.


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Ross Thought In Action By Wally Hopp
Wally Hopp

Wally Hopp

  • C.K. Prahalad Distinguished University Professor of Business and Engineering
  • Professor of Technology and Operations
  • Professor of Industrial and Operations Engineering