E.g., Oct 22 2020
E.g., Oct 22 2020
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Photo illustration of woman walking with box full of items from desk

Michigan Ross Professor Shirli Kopelman tackles a tricky situation on the Dear HBR: podcast.

photo illustration of chess pieces

What can a mathematician, peace activist, and environmentalist who came to prominence over half a century ago teach the business community in the 21st century?

Angry customer

Study shows cultural diversity, along with the anger level of customers, impacts final outcomes of service complaints.

Employee evaluation

Negotiations expert Shirli Kopelman offers advice on addressing perceived pay unfairness.

Professor Shirli Kopelman shows why emotions are an important resource in negotiations.

New research by Professor Shirli Kopelman shows expressing sadness can be effective in negotiations.

Writing in Inc., Professor Shirli Kopelman shows how making money, being happy, and doing good for society aren't mutually exclusive.

How do you get better results in negotiations? Be yourself. Professor Shirli Kopelman explains in her Harvard Business Review blog post.

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