E.g., Jun 19 2019
E.g., Jun 19 2019
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Tauber Institute for Global Operations
September 13, 2019
8:00 am
Tauber Institute for Global Operations
November 7, 2019
4:00 pm
Tauber Institute for Global Operations
November 8, 2019
8:00 am
Angry customer

Study shows cultural diversity, along with the anger level of customers, impacts final outcomes of service complaints.

Box of personal belongings labeled "Fired"

Research by Ross Professor Indrajit Mitra examines the reasons for age disparities.

Research by Professor David Mayer finds when leadership does the right thing, employees are less likely to rationalize bad behavior.

 
Illustration of coworking space

Professor Gretchen Spreitzer shares some nuggets from recent research on the changing workplace.

New research from Professor Ach Adhvaryu demonstrates a win-win for companies and employees.

Photo illustration of drugs and money

Ross research finds that requiring disclosure reduced drug company payments to doctors overall, but some doctors were paid more.

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