Explore the faculty research, thought leadership, and groundbreaking philosophies that established Michigan Ross as one of the world’s top business schools.
Professor Charles Laselle Jamison, a pioneering figure in the sphere of business management, spent most of his career at the Michigan Business School. Recognizing the importance of the evolving field of management education in 1936, Jamison proposed an organization dedicated to the support of high-quality research, teaching, and practice in the field. His vision led to the official launch of the Academy of Management in 1941. For this instrumental role, he became known as the "Father of the Academy of Management." With the onset of World War II, the Academy's operations were put on hold. However, they were revived in 1947 thanks to Jamison's tireless commitment. Since then, the Academy of Management has become an internationally recognized association for management and organization scholars.
Later in his career, Jamison would cement his legacy as a pioneer in the field of strategic management by publishing his 1953 textbook on business policy. The textbook was one of the first on the subject and showcased his invaluable contribution to the field.
Originally developed by Professors Gretchen Spreitzer, Bob Quinn, Jane Dutton, and Laura Morgan Roberts through their research at the Center for Positive Organizations, the Reflected Best Self Exercise™ is a personal development tool that helps you to see who you are at your best, engaging you to live and work from this powerful place daily. Since its launch, the RBSE has helped thousands of executives, managers, employees, and students discover new potential. Unlike most other feedback tools, the RBSE isn't limited to self-assessment. It invites people from your life and works to share stories of moments they feel they've seen you at your best, surfacing what few of us become aware of otherwise. The RBSE enables you to gain insight into how your unique talents have positively impacted others and gives you the opportunity to further leverage your strengths at work and in life.
Established by Samuel Zell and Ann Lurie in 1999 as the first entrepreneurial studies program at the University of Michigan, the Zell Lurie Institute for Entrepreneurial Studies plays a vital role in developing the next generation of entrepreneurs and venture investors. The Institute offers various programs, competitions, and academic courses that give students the knowledge, skills, and motivation to develop a growth mindset and succeed as entrepreneurs.
Since its inception, the Institute has supported more than 9,100 entrepreneurs. It provides students with hands-on experience in entrepreneurial environments where they create, lead, and shape innovative ventures.
The Institute also supports venture investing and plays a key role in connecting entrepreneurs with venture capital and grant funding. This access to funding is crucial for entrepreneurs looking to start or scale their businesses and allows Ross students to act as real venture capitalists.
Factory Physics is a seminal text by Professors Wally Hopp and Mark Spearman, first published in 1996. The book presented the first set of principles that systematically describe the behavior of manufacturing systems and described how these principles can be leveraged to enhance the performance of these systems. The book has been cited over 5,000 times, used as a textbook in over 200 universities in North America, and has been translated into several languages. Since its publication, the term "factory physics" and the concepts it encompasses have become standard parts of the industrial and operations management lexicons. The principles first espoused in Factory Physics have been extended to supply chains in Hopp's later book Supply Chain Science (2008) and to health care in Hospital Operations (2012).
While concerns regarding corporate financial misreporting have persisted since the early 1900s, there were no rigorous methods that academics, market participants, and regulators could use to assess the accounting quality or the potential for financial misreporting when looking at a set of financial statements. Faculty members Patricia Dechow, Ilia Dichev, and several of their co-authors in the Michigan Accounting group developed several widely used models that allow users to assess the financial reporting quality of a set of financial statements and, more importantly, allow users to detect potential earnings management. These models and adaptations of these models continue to be used today, both in research and in accounting courses.
The Dare to Dream grant program is an initiative by the Zell Lurie Institute for Entrepreneurial Studies. It provides funding to U-M students interested in exploring and pursuing entrepreneurial ventures.
The student grant program offers three different tracks targeted toward early-stage students looking to develop a business concept to integrate entrepreneurship into their academic studies, students who have already developed a business concept and are seeking to validate and assess the feasibility of their idea, and students who are ready to launch their ventures.
In 2018, Professor Tom Lyon led a team of scholars who published a groundbreaking article about corporate political responsibility titled “CSR Needs CPR” in the California Management Review. The article argued that corporate social responsibility was an insufficient measure of corporate contribution to society and that stakeholders who care about CSR should also pay attention to corporate political responsibility. In 2019, Elizabeth Doty, adjunct faculty at Presidio Graduate School, contacted the Erb Institute at the University of Michigan and suggested turning the article into an industry roundtable dedicated to working with a select group of influential business leaders and their companies to bring to life the core precept of the article – the need to better align companies’ political spending and lobbying with their commitments to values, purpose, sustainability, and stakeholders. Thus, the Erb Corporate Political Responsibility Taskforce was founded in 2020. Lyon and Doty have developed the taskforce into a nationally recognized forum with the goal of making CPR a new norm for business. The taskforce operates under Chatham House Rule and has 20 members from some of the most recognized brands in the United States who share best practices and address CPR challenges. In 2023, the taskforce released the non-partisan Erb Principles for Corporate Political Responsibility, with five major companies as inaugural signatories. Looking ahead, the taskforce will continue building its integrated framework and engage more companies in applying the Erb Principles. Lyon continues his work in this space with his recently published volume Corporate Political Responsibility.
The late 1990s ushered in a revolutionary view across the social sciences centered around the power and importance of studying strengths, better understanding how people thrive, and how systems seize opportunities for creating excellence. Michigan Ross led the way in advancing this fundamental research shift in the field of management and organizations, with many scholars publishing seminal research in the field. In 2002, three faculty members, Jane Dutton, Bob Quinn, and Kim Cameron, founded the Center for Positive Organizations to encourage rigor in this growing field of research and to serve as a home for a large network of scholars interested in pursuing this line of inquiry. As the field has grown over the years, Positive Organizational Scholarship has influenced how management is taught and practiced. CPO at Michigan Ross is a leader in helping teachers and students tap into this body of evidence and learn about this research through innovative courses and developmental learning programs. Those tools include the "Reciprocity Ring", a dynamic group exercise that applies the “pay-it-forward” principle while creating high-quality connections, and the "Reflected Best Self Exercise", which helps you see who you are at your best to engage you to live and work from that powerful place daily.
In the article "The Core Competence of the Corporation," Professor C. K. Prahalad and his collaborator Gary Hamel introduced a groundbreaking idea about how companies succeed.
They presented the idea that rather than just looking at the products they sell, companies should identify and nurture their core competencies -- the unique abilities and strengths that make them stand out. Those competencies are born from collective experience and knowledge in the company and combine different skills and technologies. Additionally, core competencies are not easy for competitors to copy, therefore giving companies a lasting edge in the market.
In their article, Prahalad and Hamel cautioned companies not to get overly wrapped up in their current products, which might change with time. They advised that instead, companies should focus on understanding and enhancing their deep-rooted strengths as they pave the way for future innovations and market leadership. By recognizing and harnessing core competencies, companies can venture into new markets, innovate, and stay ahead of the competition. In simple terms, companies should know and recognize what they are genuinely good at and use that to shape their future.
Previously, it was commonly believed that the media had little role to play in capital markets -- that they neither produced information nor disseminated information in a meaningful manner. Professor Greg Miller questioned this logic and set out to see if there was empirical evidence that would support such an assumption.
Miller found that the business press acted as a corporate watchdog that was instrumental in uncovering financial misconduct. As such, the business press was no longer viewed as talking heads, but as investigative journalism which brought value to the market through the governance role it played. With the more recent introduction of social media, many believed that social media had no role to play in capital markets. A team of researchers from U-M, including Beth Blankespor, Miller, and Hal White, decided to take a novel approach and see if social media could improve capital market outcomes.
Their work was the first to show that social media played an important role in disseminating corporate financial information. Their foundation of research was instrumental in corporate investor relation groups adopting social media to disseminate information to market participants.
The Michigan Business Challenge is a prestigious business plan competition hosted by the Zell Lurie Institute for Entrepreneurial Studies. It allows U-M students to showcase their entrepreneurial ideas, receive feedback from experienced judges, and compete for over $100,000 in cash prizes to support their ventures.
The Michigan Business Challenge was established in 1984 at Michigan Ross and has since become one of the region's most impactful and well-known startup competitions. Over the years, the MBC has supported numerous successful startups, generated millions of dollars in funding, and helped launch successful entrepreneurial careers for U-M students and alumni. The MBC is open to various stages of business concepts, from early-stage ideas to established businesses.
The competition consists of three tracks that cater to specific industry sectors, including the Seigle Impact Track for social ventures, the Invention Track for ventures that have intellectual property at the core of their high-tech venture, and the Innovation Track for growing startups. These tracks provide tailored resources, networking opportunities, and funding for participants. Notable entrepreneurial ventures that have come through the MBC include Morning Brew, Xoran Technologies, AMBIQ Micro, Elevate K-12, and many more.
In 2006, Professor Sue Ashford, associate dean for leadership programming, founded the Ross Leadership Initiative, which was the precursor to the Sanger Leadership Center and one of the first organized leadership programs among business schools worldwide. The initiative was influenced by Ashford's research on learning leadership via experience and Professor Noel Tichy's action-based learning concepts. Suddenly students were not just learning about leadership but were actually engaged in doing it. Prominent among these efforts was the highly influential Leadership Crisis Challenge, which puts students in the hot seat needing to resolve a crisis in the moment. This program was recognized with the Provost's Teaching Innovation Prize in 2011 and remains a prominent and popular program in the school to this day. Later, under the leadership of Professors Scott DeRue and Gretchen Spreitzer, RLI grew and launched new programs that persist today, including Story Lab, the Ross Leaders Academy, and more. In 2015, alum Stephen W. Sanger, MBA '70, and Karen Sanger made a defining gift of $20 million to establish the Sanger Leadership Center. With the Sangers' gift, the Sanger Leadership Center, now under the leadership of Professor Lindy Greer, has created an array of custom programs and workshops and now offers leadership development programs for students across the university.
In 1991, Dean Joe White and Associate Dean Paul Danos introduced the groundbreaking Multidisciplinary Action Projects course to the MBA curriculum. The initial full-time, seven-week project established a team of MBA students to work on a real-world business challenge for a sponsor company. After a pilot run, the course became part of the MBA core curriculum in 1993. In the coming years, MAP would be added to other MBA programs and eventually to most of the school’s degree programs.
Since its inception, many other schools have incorporated project-based opportunities into their degree programs. However, Michigan Ross remains the leader in the space, and MAP has stood as a beacon of innovation and impact within the realm of graduate studies. What has truly set the MAP program apart is its unwavering commitment to bridging the gap between theory and practice. Instead of confining students to lecture halls, the program enables students to venture into the field, partnering with corporations, nonprofits, and startups to address genuine business challenges and exposing students to the intricacies of various industries while cultivating their ability to think critically, adapt swiftly, and communicate effectively.
Over the years, more than 3,200 MAP projects have been completed by Michigan Ross students. Today, more than 1,000 students participate annually in a MAP project as a required component of their degree program. The organizations they work with range from Fortune 100 multinational corporations to start-ups and non-profits, developing impactful products and addressing some of society's biggest challenges.
Under the leadership of Marian Krzyzowski, Michigan Ross launched the Domestic Corps in 1992 with financial support from the United States Department of Education Fund for the Improvement of Post-Secondary Education. The Domestic Corps provided leadership development and action-based learning opportunities for Ross students while providing critical business assistance to the non-profit community in the United States. For 15 years, the Domestic Corps placed hundreds of students in more than 100 non-profit organizations nationwide, where they worked on projects in economically distressed and culturally diverse communities. That included Native American communities, inner city community-based organizations, and rural non-profits. The Domestic Corps also partnered with the University of Michigan's Neighborhood AmeriCorps Program to place MBA interns in 20 more than Detroit community-based organizations. The Domestic Corps projects helped raise millions of dollars, won national awards for community and economic development, and transformed numerous organizations while simultaneously providing students with management experience in challenging contexts and instilling a sense of corporate responsibility and social justice.
In the 1990s, a research team at Michigan Ross, led by Emeritus Professor Claes Fornell, created the American Customer Satisfaction Index. This groundbreaking project included Professors Eugene Anderson and Michael Johnson, as well as Research Scientist Jaesumg Cha and Barbara Everitt, former director of the U.S. Census Bureau.
ACSI represents a paradigm shift in measuring market performance, offering a more complete view of firms, industries, and economies and treats customer satisfaction as a latent construct connecting expectations, perceived quality and perceived value, through customer satisfaction, to customer voice and loyalty. For the past three decades, ACSI has catalyzed a wealth of peer-reviewed research in marketing and business. Empirical studies consistently find ACSI positively associated with profitability, cash flows, stock returns, credit ratings, positive earnings surprises, revenue, gross margins, return on investment, cash flow stability, and operating margins. Greater ACSI is also associated with lower cost of capital, cost of debt, and selling costs. At a macro level, ACSI is found to be predictive of gross domestic product.
Published research by the ACSI team enjoys wide recognition, garnering more than 100,000 citations. Additionally, ACSI-related research has played an outsized role in establishing customer satisfaction as an essential metric within firms' management information systems, priority setting, and key performance indicators.
Professor Jim Walsh was elected as the 65th president of the Academy of Management in 2006, making him only the second Michigan faculty member to lead the Academy. Walsh took stock of the approximately 16,000 members who lived in more than 100 countries at the time and noted that very few of them resided on the continent of Africa. Knowing that Africa, the cradle of civilization, is home to over a billion people and more than 1,000 universities, and that the continent was poised for enormous population and economic growth, he wanted to bridge the gap and reach out to the teacher-scholars on the continent. Fully aware of the terrible history of colonization, he decided to simply create space for colleagues in Africa to meet their colleagues from the rest of the world. The first step in the process was working with others to co-found the African Academy of Management. His work culminated in a 2013 AOM Africa Conference in South Africa, in which approximately 300 colleagues from all over the world came together to share and imagine new research and teaching ideas in Johannesburg. Since that time, the Africa Academy of Management has hosted a number of faculty development workshops, launched the Africa Journal of Management, and held conferences across the continent. In short, Africa-centered scholarship has burgeoned.