Michigan Ross delivers custom learning programs at organizations throughout the world. No matter your business challenges, we create tailored learning experiences to help you achieve success. Our hands-on, action-based approach helps you immediately apply proven concepts to your work.


Your business issue might be a market entry strategy or a supply chain challenge. It could be the need to break down organizational barriers or a desire to accelerate growth. Whatever your challenge is, we apply our expertise in management, leadership, human resources, and functional strategies to help you clarify it. Then, we develop a comprehensive plan and bring in the appropriate faculty to deliver it. And we do it all with the full understanding that your investment must return value to your organization.

Developing Your Custom Program

We understand the quality of a custom program depends on successful collaboration between Michigan Ross and your organization before, during, and after program delivery. As such, our process features four distinct phases.

discover
We identify your business issues, priorities, and objectives.

First, we get to know your organization and its challenges, then work with you to define clear learning objectives. Discovery may include the following:

  • Identification of client issues and objectives
  • Interviews with individual executives and/or potential participants
  • Collection and review of key data and documents
  • Annual reports
  • Financial statements
  • Strategic plans
  • Individual and group assessments
  • Performance metrics

Deliver
Ross faculty engage your talent in innovative learning experiences.

Ross faculty and staff engage your talent, delivering instruction and services customized to your industry, your company, and the business needs defined during discovery. We deliver programs anywhere in the world

Deploy
We help you implement solutions to achieve lasting results.

We know the reason companies come to Michigan Ross for custom education is to achieve sustainable results. Action-based learning projects help your team immediately address firm-specific challenges and opportunities. To ensure your success, we work with you during and after deployment to assess the impact of your custom program. This stage may include:

  • Impact analysis
  • Measurement
  • Follow-up programs and activities
  • Executive coaching
  • Team coaching for firm-specific projects
  • Consulting services
  • Faculty speakers
Contact Us
Ross School of Business
rossoperations@umich.edu
734.615.5002
Ross Academic Services
RossAcadServices@umich.edu
734-647-4933

Alumni Career Services
rossalumnicareers@umich.edu
(734) 764-1372

734.764.6842

Career Services
rosscareerservices@umich.edu
(734) 764-1372

positiveorg@umich.edu
734.647.8154

socialimpact@umich.edu
734-763-4214

djbrophy@umich.edu
734.764.7587

734.647.4948

Ross Helpdesk
rosshelpdesk@umich.edu
734.615.3000x2

734-763-5775

Ross Executive Education
rossexeced@umich.edu
+1 734-763-1000

Front Desk
ross-elcc@umich.edu
734.764.7677

rossemba@umich.edu
Ann Arbor - 734.647.3400
Los Angeles - 310.617.4750

Nicole Watson
734.647.4027
nmwatson@umich.edu
Technology & Operations

Ana Austin
amorrel@umich.edu
734.615.5067

Ann Arbor Office
rossgmba@umich.edu
734-764-6411

socialimpact@umich.edu
734-763-4214

Administrative Office
kresge_library@umich.edu
734.764.7356

734.764.9945

Kaci Kegler
rossmacc@umich.edu
734-647-6939

RossMMinfo@umich.edu
734.647.4193

rossmscm@umich.edu
734-647-1396

Heather Byrne, Managing Director
hbyrne@umich.edu
734-615-7318

Joyce Buchanan, Executive Secretary
buchanan@umich.edu
734.764.5222

MSJ.Editor@gmail.com
734.764.2074

Tesenga Smith
tesdun@umich.edu
734.764.9868

rossfinaid@umich.edu
734.764.5139

Rachel Hammond
rachelbh@umich.edu
734.763.1180

otpr@umich.edu
734.763.3068

Paul Kirsch, Managing Director
pskirsch@umich.edu
RossUndergrad@umich.edu
763-7267

rossptmba@umich.edu
734.615.6529

734.763.2376

Lillian Chen, Research Area Specialist
lillianc@umich.edu
734-615-7348

rossleaders@umich.edu
(734) 647-4192

Stewart Thornhill
Executive Director
thorstew@umich.edu
734-615-4421

734.764.2246

734.936.2726

tauberinfo@umich.edu
734.647.1333

734.763.5183
wdi@umich.edu
734.763.5020


What makes Ross faculty different is that they truly know how to engage a team, how to pace a project, and how to coach for results.

Kathie Miller
SVP of Communications and Training, Nielsen Custom Programs Client

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Program Catalog

Learn more about the Ross Executive Education program by viewing our catalog here.

Our Catalog