Puneet Manchanda

Isadore and Leon Winkelman Professor of Marketing

Education
PhD Columbia University 1998
MPhil Columbia University 1997
MBA Indian Institute of Management 1990
BS Birla Institute of Technology & Science 1987
Biography

Professor Manchanda is the Isadore and Leon Winkelman Professor and Professor of Marketing at the Ross School of Business. He was the Chair of the Marketing Area at Ross from 2010 to 2016. Before coming to Ross, he was on the faculty at the University of Chicago’s Booth School of Business. He holds a PhD and MPhil in Business from Columbia University, NY, an MBA from IIM-A in India and BSEE from BITS, Pilani in India. Before getting his PhD, he worked in Marketing and Sales with Unilever. He has been a Visiting Fellow at Cambridge University, UK, and taught at London Business School and Columbia University.

His main research interest is in building empirical models to solve strategic business, marketing and policy problems such as building customer engagement, pricing, targeting, resource allocation, launch planning, advertising and information disclosure. His most recent work has focused on marketing and strategy problems in the technology, platforms, e-commerce, streaming media, influencer marketing, gaming and pharmaceutical industries. Methodologically, his work uses artificial intelligence, machine learning, statistics and econometrics. He has published over 45 papers in top academic journals in marketing, econometrics, information systems and consumer behavior. His work has been cited over 9000 times. He has also been awarded the Ross Senior Faculty Research Award (2021), the Ross School of Business Researcher of the Year Award (2011) and the Ross Contribution to the Research Environment (CORE) Award (2013). He is a thought leader, currently holding the Editor-in-Chief position at Marketing Science, and a frequent speaker at various academic and industry events.

Professor Manchanda teaches (or has taught) the capstone Marketing and Strategy elective in the Executive MBA, Day and Part Time MBA programs, the Digital Marketing Strategy elective in the MBA program and the Marketing Core in the Executive MBA, Part Time MBA and the Global MBA programs. He has been nominated for the teaching excellence award multiple times across multiple programs, winning it in 2019 (Executive MBA), 2025, 2023 and 2012 (Global MBA) and 2011 (Part Time MBA). He has also been included in the Poets and Quants list of “Favorite MBA Professors” of the class of 2022 and 2021.

Professor Manchanda is active on company boards and consults in industries such hi-technology, pharmaceuticals and consumer goods. He is also actively involved in private equity and angel investing. His research and commentary on current topics have been published in business media outlets such as the Wall Street Journal, Financial Times, New York Times, NPR, USN&WR, LA Times, and the Detroit Free Press. He also teaches (or has taught) in a variety of custom programs for Ross Executive Education for companies such as Medtronic, Huron Capital, ICBC, Saudi Telecom, Spectrum Health, McGraw-Hill, the Riverside Company, Mahindra, TATA and the GS Group.

 

 

 

 

 

Latest Faculty News & Research
Can Lower Expert Opinions Lead to Better Consumer Ratings?: The Case of Michelin Stars
Published Date
03/2026
Authors
Li, X., Deng, Y., Manchanda, P., De Reyck, B.
Source
Management Science
Volume
73
Issue
3
Pages
2427-2450
Online Healthcare Platform Evolution: The Interplay of Bargaining and Network Effects
Published Date
04/2026
Authors
Zhang, X., Chu, J., Manchanda, P.
Source
Marketing Science
Volume
45
Issue
2
Pages
359-385
Does Carrying News Increase Engagement with Non-News Content on Social Media Platforms?
Published Date
08/2025
Authors
Song, Y., Manchanda, P.
Source
Marketing Science
Volume
44
Issue
4
Pages
733-973
The Race for Data: Gaming or Being Gamed By the System?
Published Date
05/2025
Authors
D'Assergio, C., Manchanda, P., Montaguti, E., Valentini, S.
Source
Journal of Marketing
Volume
89
Issue
5
Pages
36-59
Identification and Estimation of Endogenous Peer Effects in the Presence of Multiple Reference Groups
Published Date
2021
Authors
Reza, S., Manchanda, P., Chong, J.
Source
Management Science
Volume
67
Issue
8
Pages
5070-5105
The Effect of Information Disclosure on Industry Payments to Physicians
Published Date
2021
Authors
Guo, T., Sriram, S., Manchanda, P.
Source
Journal of Marketing Research
Volume
58
Issue
Feb
Pages
115-140
The Existence and Persistence of the Pay-per-Use Bias in Car Sharing Services
Published Date
2021
Authors
Massner, K., Manchanda, P., Spann, M.
Source
International Journal of Research in Marketing
Volume
38
Issue
2
Pages
329-342
`Meet Me Halfway’: The Costs and Benefits of Bargaining
Published Date
2021
Authors
Zhang, X., Manchanda, P., Chu, J.
Source
Marketing Science
Volume
40
Issue
6
Pages
1081-1105
'Let the Sun Shine In’: The Impact of Industry Payment Disclosure on Physician Prescription Behavior
Published Date
2020
Authors
Guo, T., Sriram S., Manchanda P.
Source
Marketing Science
Volume
39
Issue
3
Pages
516-539
Paywalls: Monetizing Online Content
Published Date
2019
Authors
Pattabhiramaiah, A., Sriram S., Manchanda, P.
Source
Journal of Marketing
Volume
83
Issue
2
Pages
19-36
‘Level Up’: Leveraging Skill and Engagement to Maximize Player Game-Play in Online Video Games
Published Date
2019
Authors
Huang, Y., Jasin S., Manchanda, P.
Source
Information Systems Research
Volume
30
Issue
3
Pages
927-947
Gamification Design for Mobile Marketing Effectiveness
Published Date
2016
Authors
Hofacker, C., de Ruyter, K., Lurie, N., Manchanda, P. and Donaldson, J.
Source
Journal of Interactive Marketing
Volume
34
Issue
May
Pages
25-36
Quantifying Cross and Direct Network Effects in Online C2C Platforms
Published Date
2016
Authors
Chu, Junhong and Manchanda, Puneet
Source
Marketing Science
Volume
35
Issue
6
Pages
870-893
Social Dollars: The Economic Impact of Consumer Participation in a Firm-Sponsored Online Community
Published Date
2015
Authors
Manchanda, Puneet, Packard, Grant and Pattabhiramaiah, Adithya
Source
Marketing Science
Volume
34
Issue
3
Pages
367-387