Jennifer Tejada

Jennifer Tejada is the Chairperson and CEO of PagerDuty, the global leader in digital operations management (NYSE: PD). PagerDuty’s Operations Cloud empowers enterprises to deliver superior customer experiences by increasing uptime, reducing cost, and improving customer satisfaction.

Organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. As customers expand their use of PagerDuty beyond DevOps, the platform tackles workflows across the enterprise, enabling leaders to keep their teams focused on forward-looking innovation that drives end customer trust, revenue, and growth.

Jennifer brings to the role 25 years of diverse experience spanning mass consumer products to disruptive cloud and software solutions. She has a successful track record in product innovation, optimizing operations, and scaling public and private enterprise technology companies. She is also an active tech investor as an LP in multiple firms, including Operator Collective, Harlem Capital, and Penny Jar.

Prior to her role at PagerDuty, Jennifer was CEO of Keynote Systems, where she led the company to strong, profitable growth before its acquisition by Dynatrace. Before Keynote, Jennifer was Executive Vice President and Chief Strategy Officer at Mincom, leading its global strategy up to its acquisition by ABB. She has also held senior positions at Procter & Gamble and i2 Technologies.

Jennifer currently serves as a board member of The Estée Lauder Companies Inc. (NYSE: EL).

Jennifer holds a bachelor’s degree in organizational behavior and business management from the University of Michigan, where she was a proud member of the Michigan’s Women's Golf Team. Outside of her professional roles, Jennifer enjoys spending time with her family and is an avid skier.