November 10, 2017

Technology and Business Innovation Forum

Artificial intelligence and machine learning in business

Pervasive digitization of business, ubiquity of data, and the new economics of computing power have enabled businesses to transform their decision making and business processes using artificial intelligence (AI) and machine learning (ML) techniques. The market for AI and ML based applications in business analytics is expected to cross $70 Billion by 2020. Some examples include software enabled “Alexa” voice based customer interface from Amazon and NVIDIA deep learning chips used in connected cars and interactive video games. Broadly these applications include learning systems to facilitate better customer engagement, improve resource allocation and operational efficiency, and perform proactive risk mitigation. Firms strive to successfully deploy such applications to both improve their business efficiency and deliver a unique value proposition for competitive advantage in the market. In this forum, speakers from our member organizations, technology vendors and other guests will highlight the potential of artificial intelligence and machine learning applications in varied business contexts and will share some of their best practices and lessons in AI and ML applications.

Frank Meerkamp, Managing Director Artificial Intelligence, Accenture

Param Vir Singh, Carnegie Bosch Associate Professor of Business Technologies, Tepper School of Business, Carnegie Mellon University

Scott Horn, Chief Marketing Officer, 247-Inc

Previous Forums

Cyber Security in the Digital Enterprise - May 19, 2017

J. Alex Halderman, Professor of Computer Science & Engineering, University of Michigan; Director, University of Michigan Center for Computer Security and Society

Sol Bermann, J.D., Interim Chief Information Security Officer, University of Michigan

Matt DeVost, Cyber Defense Lead, Accenture Security; CEO, FusionX

Anthony Grieco, Senior Director and Trust Strategy Officer, Cisco


HR and Talent Management in a Digital Enterprise - September 23, 2016

David Kryscynski, Brigham Young University, Assistant Professor of Strategy

Randy Wandmacher, Accenture, Managing Director

James Goebel, Menlo Innovations, Co-Founder


Omni Channel Marketing - October 23, 2015

Venky Shanker, Texas A&M University- Professor of Marketing, Coleman Chair in Marketing and Director of Research at the Center for Retailing Studies

Chris Bosco​, Accenture- Managing Director with Accenture Digital

PV Kannan, [24] 7- CEO/Founder

Daniel Newman​, V3B- Co-CEO


Digital Supply Chains - April 17, 2015

Haim Mendelson, Stanford's Kleiner Perkins, Caufield & Byers Professor of Electronic Business and Commerce

Roddy Martin, Accenture - Manufacturing, Operations, and Supply Chain Transformation Thought Leader

View Agenda


Business Implications of Social Media - October 17, 2014

Jerry Kane, Boston College Associate Professor of Information Systems

Robert Harles, Accenture Managing Director

View Agenda


The Business Implications of the Internet of Everything - May 9, 2014

Dr. Prasad Ram, Gooru Learning CEO

M.S. Krishnan, Michigan Ross

Paul Barsamian, Accenture PLC

View Agenda


The Business Implications of Big Data and Deep Analytics - September 27, 2013

Eric K. Clemons, Wharton School Professor of Business

View Agenda


Emerging Technologies and The Brave New World of Co-Created Business Value - May 31, 2013

Venkat Ramaswamy, Michigan Ross Hallman Fellow of Electronic Business

Michael Biltz, Accenture Director - Technology Labs

View Agenda


Technology and Business
Innovation Forum

Stephen M. Ross School of Business
University of Michigan
701 Tappan Street, R5342
Ann Arbor, MI 48109-1234

Phone: 734-647-4027
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