Sena Kwawu, MBA '93, most recently SVP, Finance and Business Operations for Starbucks, will serve as Frontdoor SVP of operations. in his newly created executive role. Sena will lead Frontdoor’s service operations and oversee contractor relations for the company’s network of 17,000 prequalified contractor firms and 60,000 technicians. He will also be responsible for designing processes, metrics and systems that will help Frontdoor serve its 2.2 million customers and scale its operations for continued growth in the home services market segment. Sena’s passion for operational excellence and improving the customer experience fits perfectly with our obsession to take the hassle out of home ownership. Congratulations! Est. 3.2020