Chaitanya (Chai) Balla

I am a proud Ross alum who discovered my passion for blending technology, leadership, and large-scale problem-solving during my time at Michigan. Ross’s action-based learning environment gave me the confidence to tackle complex challenges head-on, while the collaborative culture introduced me to diverse perspectives that continue to shape my approach to innovation. From team-based projects to immersive experiential learning, my Ross experience laid the foundation for how I lead, build relationships, and inspire change.

Today, I manage Fleet Maintenance Technology at Amazon Logistics, overseeing a portfolio of hardware and software products that collectively span multi-billion-dollar workstreams. I’ve also had the privilege of working on pivotal Amazon projects—including the Amazon-Rivian Electric Delivery Van, seller data analytics tools, and a machine learning–based Cart page messaging service. These achievements are grounded in the strategic thinking, resilience, and global mindset I honed at Ross.

I’m honored to serve as a UMich Alumni Ambassador, where I can pay forward the mentorship, community, and transformative learning that shaped my professional journey. My hope is to connect with current and future Wolverines, sharing insights on how the Ross experience can empower them to drive meaningful impact—in business, technology, and beyond. Go Blue!