Charlene Zietsma

PROFESSOR

Education
PhD University of British Columbia 2003
MBA Simon Fraser University 1996
BA Wilfrid Laurier University 1985
Biography

Charlene Zietsma is the Max McGraw Professor of Sustainable Enterprise at the Ross School of Business and the School for Environment & Sustainability at the University of Michigan, and the Faculty Director of the Erb Institute.  She previously held appointments at Pennsylvania State University, York University (Toronto), Western University and the University of Victoria. She is an International Research Fellow of the Oxford University Centre for Corporate Reputation and earned her doctorate at the University of British Columbia. 

Professor Zietsma’s research focuses on social innovation: the individual, organizational  and collective efforts to make (and resist) significant, large-scale change in the context of sustainability and social justice issues. She studies institutional work, institutional change processes, social and sustainable entrepreneurship, and social movements focused on grand challenges and wicked problems. She is interested in how business organizations move towards more sustainable  practices, particularly through voluntary governance such as certifications, codes of conduct and cross-sector partnership agreements. She has lectured extensively on these topics around the world and her work has been published in the top management journals, with several winning best article awards. She was awarded the Administrative Science Quarterly Scholarly Contribution Award for making a significant impact on the field of organization studies. Her work has been recognized for its societal impact by the Financial Times (Responsible Business Education for Academic Research), the Global Business School Network and EFMD Global’s Going Beyond Initiative, the Responsible Research in Business & Management Network, the Academy of Management Organizations and the Natural Environment and Social Issues in Management divisions. 

Professor Zietsma has held editorial and guest editorial roles with several journals and serves on the editorial board for the Academy of Management Journal and the Academy of Management Review. She has organized a number of conferences and conference tracks. She held a Chair of Excellence at Universidad Carlos III, Madrid, as well as visiting appointments at the University Technology Sydney, University of Sydney, Queensland University, Queensland University of Technology, Nottingham University in Ningbo, China, Hebrew University, Wilfrid Laurier University and the University of Liverpool. 

Exploring the relative efficacy of ‘within-logic contrasting’ and ‘cross-logic analogizing’ framing tactics for adopting new entrepreneurial practices in contexts of poverty
Authors
Slade Shantz, A., Zietsma, C., Kistruck, G. & Barin Cruz, L
Published Date
01/2024
Authors
Slade Shantz, A., Zietsma, C., Kistruck, G. & Barin Cruz, L
Source
Journal of Business Venturing
Organizing sustainability: Introduction to the special issue
Authors
Delbridge, R., Helfen, M., Pekarek, A., Schüßler, E., & Zietsma, C.
Published Date
01/2024
Authors
Delbridge, R., Helfen, M., Pekarek, A., Schüßler, E., & Zietsma, C.
Source
Organization Studies
Practicing Impact and Impacting Practice? Creating Impact through Practice-Based Scholarship
Authors
Hamdali, Y., Skade, L., Jarzabkowski, P., Nicolini, D., Reinecke, J., Vaara, E., Zietsma, C.
Published Date
12/2023
Authors
Hamdali, Y., Skade, L., Jarzabkowski, P., Nicolini, D., Reinecke, J., Vaara, E., Zietsma, C.
Source
Journal of Management Inquiry
Settlement constellations and the dynamics of fields formed around social and environmental issues
Authors
Buchanan, S., Zietsma, C. & Matten, D.
Published Date
03/2023
Authors
Buchanan, S., Zietsma, C. & Matten, D.
Source
Organization Science
Inequalities and institutions that benefit good apples
Authors
Zietsma, C.
Published Date
07/2021
Authors
Zietsma, C.
Source
Journal of Management Inquiry
Caste and Organization Studies: Our silence makes us complicit.
Authors
Chrispal, S.A., Bapuji, H. & Zietsma, C.
Published Date
10/2020
Authors
Chrispal, S.A., Bapuji, H. & Zietsma, C.
Source
Organization Studies
Making the logics case to handle resistance to change: Leveraging individual level plurality to update logic settlements
Authors
Malhotra, N., Zietsma, C., Morris, T. & Smets, M.
Published Date
10/2020
Authors
Malhotra, N., Zietsma, C., Morris, T. & Smets, M.
Source
Administrative Science Quarterly
Energizing through visuals: How social entrepreneurs use emotion-symbolic work for social change
Authors
Barberá-Tomás, D., Castelló, I., de Bakker, F.G.A. & Zietsma, C.
Published Date
12/2019
Authors
Barberá-Tomás, D., Castelló, I., de Bakker, F.G.A. & Zietsma, C.
Source
Academy of Management Journal
Social innovation: Integrating micro, meso and macro level insights from institutional theory
Authors
Van Wijk, J., Zietsma, C., Dorado, S., de Bakker, F.G.A., Marti, I.
Published Date
01/2019
Authors
Van Wijk, J., Zietsma, C., Dorado, S., de Bakker, F.G.A., Marti, I.
Source
Business & Society
Finding the threshold: A configurational approach to optimal distinctiveness
Authors
McKnight, B. & Zietsma, C.
Published Date
07/2018
Authors
McKnight, B. & Zietsma, C.
Source
Journal of Business Venturing
The Opportunity not Taken: The Occupational Identity of Entrepreneurs in Contexts of Poverty
Authors
Slade Shantz, A., Kistruck, G. & Zietsma, C.
Published Date
07/2018
Authors
Slade Shantz, A., Kistruck, G. & Zietsma, C.
Source
Journal of Business Venturing
The valuable, the constitutive and the energetic: Exploring the impact and importance of studying emotions and institutions
Authors
Zietsma, C. & Toubiana, M
Published Date
02/2018
Authors
Zietsma, C. & Toubiana, M
Source
Organization Studies
Unobtrusive maintenance: Temporal complexity, latent category control and the stalled emergence of the cleantech sector
Authors
Zietsma, C., Ruebottom, T., Slade Shantz, A
Published Date
05/2018
Authors
Zietsma, C., Ruebottom, T., Slade Shantz, A
Source
Journal of Management Studies
Beyond ethos: Outlining an alternate trajectory for emotional competence and investment
Authors
Toubiana, M., Greenwood, R., Zietsma, C.
Published Date
01/2017
Authors
Toubiana, M., Greenwood, R., Zietsma, C.
Source
Academy of Management Review
Constructing a shared governance logic: The role of emotions in enabling dually embedded agency
Authors
Fan, G. & Zietsma, C.
Published Date
12/2017
Authors
Fan, G. & Zietsma, C.
Source
Academy of Management Journal
Field or fields? Building the scaffolding for cumulation of research on institutional fields
Authors
Zietsma, C., Groenewegen, P., Logue, D., Hinings, C.R.
Published Date
01/2017
Authors
Zietsma, C., Groenewegen, P., Logue, D., Hinings, C.R.
Source
Academy of Management Annals
The message is on the wall: Emotions, social media and the dynamics of institutional complexity.
Authors
Toubiana, M. & Zietsma, C
Published Date
06/2017
Authors
Toubiana, M. & Zietsma, C
Source
Academy of Management Journal
Building the social structure of a market
Authors
McKague, K., Zietsma, C. & Oliver, C.
Published Date
05/2015
Authors
McKague, K., Zietsma, C. & Oliver, C.
Source
Organization Studies
I need time! Exploring pathways to compliance under institutional complexity
Authors
Raaijmakers, A.G.M., Vermeulen, P.A.M., Meeus, M.T.H. & Zietsma, C.
Published Date
02/2015
Authors
Raaijmakers, A.G.M., Vermeulen, P.A.M., Meeus, M.T.H. & Zietsma, C.
Source
Academy of Management Journal
Emergent identity work and institutional change: The ‘quiet’ revolution of Japanese middle-class housewives
Authors
Leung, A., Zietsma, C. & Peredo, A.M.
Published Date
03/2014
Authors
Leung, A., Zietsma, C. & Peredo, A.M.
Source
Organization Studies
Activists and incumbents structuring change: The interplay of agency, culture and networks in field evolution
Authors
Van Wijk, J. Stam, W., Elfring, T. & Zietsma, C., den Hond, F.
Published Date
04/2013
Authors
Van Wijk, J. Stam, W., Elfring, T. & Zietsma, C., den Hond, F.
Source
Academy of Management Journal
Institutional work in the transformation of an organizational field: The interplay of boundary work and practice work
Authors
Zietsma, C. & Lawrence, T.
Published Date
06/2010
Authors
Zietsma, C. & Lawrence, T.
Source
Administrative Science Quarterly