Operations Management

Course Code
TO 552
2.25 hours
  • Winter 20 (A)
  • Winter 21 (A)
No credit in TO 551

Operations Management --- All value in society is generated by transforming one set of things into other, different things. Without such transformations, there would be no wealth creation and no rationale for business. Operations management is the design and management of those transformation processes. In this course, we will provide a framework for systematically examining and understanding operation management issues. We will also expose you to a few of the most important tools and practices that are useful in managing manufacturing and service production systems.

Taught By
Sam Aflaki
  • Visiting Associate Professor of Technology and Operations
Sam Aflaki is an associate professor of operations management visiting Ross from HEC Paris ’s...
Jun Li
  • Associate Professor of Technology and Operations
  • Michael R. and Mary Kay Hallman Fellow
Research Interests: Empirical Operations Management, Business Analytics, Pricing and Revenue Management, Supply Chain Risk Management, Patient-...