Operations Management

Course Code
TO 552
2.25 hours
  • Winter 22 (A)
  • Winter 23 (A)
(Preceded or accompanied by TO 502) and (No credit in TO 534 or 551 or TO 558 or TO 593 or waivers)

Operations Management --- All value in society is generated by transforming one set of things into other, different things. Without such transformations, there would be no wealth creation and no rationale for business. Operations management is the design and management of those transformation processes. In this course, we will provide a framework for systematically examining and understanding operation management issues. We will also expose you to a few of the most important tools and practices that are useful in managing manufacturing and service production systems.

Taught By
Jun Li
  • Associate Professor of Technology and Operations
  • Michael R. and Mary Kay Hallman Fellow
I conduct research in empirical operations management and business analytics spanning areas across revenue management and pricing, healthcare...
Ruslan Momot
  • Assistant Professor of Technology and Operations
Sam Aflaki
  • Visiting Associate Professor of Technology and Operations
Sam Aflaki is an associate professor of operations management visiting Ross from HEC Paris ’s...
Damian Beil
  • Donald C. Cook Professor of Business Administration
  • Professor of Technology and Operations
  • Chair of Technology and Operations
Damian Beil is the Area Chair for the Technology & Operations group at Ross. He teaches the MBA operations management core and an elective on...