Get to the heart of what drives effective communication with the Michigan Ross business communication faculty.

Communication skills are consistently ranked among the top five characteristics of successful managers. Our faculty know firsthand how to craft and manage communication to reach diverse stakeholders.

You’ll learn the latest ways communication technology and systems can effectively distribute information, and how to use communication to become a better leader.

Nancy Kotzian, Chair

Clea Davis, Faculty Support Administrator

Business Communication Faculty Directory


Nancy Kotzian is a Lecturer of Business Communication for the Ross School of Business.

Business Communication at Michigan Ross

Business Communication Courses

Get details on specific courses including key required classes and electives for Michigan Ross degree programs.


Center for Positive Organizations
October 22, 2018
4:00 pm
Center for Positive Organizations
November 19, 2018
4:00 pm
Center for Positive Organizations
December 4, 2018
4:00 pm


The Center for Value Chain Innovation partners with industry to promote greater innovation and excellence in value chains through interdisciplinary research, through leadership, education, and a proliferation of ideas that address critical business and societal issues. 


Get help with a variety of tasks, including prep for the Communication Waiver Exam and interview strategies, with top-notch consultants.



The Waiver Exam is one way to fulfill the MBA Business Communication Requirement. The second is a course work option for which one of the following courses must be completed with a passing grade: BCOM 521, BCOM 522, or BCOM 524.


Waiver Exam Q&A

Practice Waiver Exam and Waiver Exam