Puneet Manchanda

Puneet Manchanda

  • Isadore and Leon Winkelman Professor of Marketing
Education
  • PhD Columbia University 1998
  • MPhil Columbia University 1997
  • MBA Indian Institute of Management 1990
  • BSEE Birla Institute of Technology & Science 1987

Contact Information

Phone
(734) 936-2445
Fax
(734) 936-8716
Email
Room
R5490

Professor Manchanda is the Isadore and Leon Winkelman Professor and Professor of Marketing at the Ross School of Business. He was the Chair of the Marketing Area at Ross from 2010 to 2016. Before coming to Ross, he was on the faculty at the University of Chicago’s Booth School of Business. He holds a PhD and MPhil in Business from Columbia University, NY, an MBA from IIM-A in India and BSEE from BITS, Pilani in India. Before getting his PhD, he worked in Marketing and Sales with Unilever. He has been a visiting professor at London Business School and also taught at Columbia University and at other settings in Europe, Asia and North Africa. He teaches (or has taught) the capstone Marketing and Strategy elective in the Executive MBA, Day and  Part Time MBA programs, the Digital Marketing Strategy elective in the MBA program and the Marketing Core in the Executive MBA, Part Time MBA and the Global MBA programs. He has been nominated for the teaching excellence award multiple times across multiple programs, winning it in 2019 (Executive MBA), 2012 (Global MBA) and 2011 (Part Time MBA). His main research interest is in building empirical models to solve strategic business, marketing and policy problems such as building customer engagement, targeting, resource allocation, launch planning, bargaining and information disclosure. His most recent work has focused on marketing and strategy problems in the high technology, e-commerce, streaming media, influencer marketing, gaming and pharmaceutical industries. Methodologically, his work is in the domain of “Big Data,” applying artificial intelligence, machine learning, statistics and econometrics towards causal inference in business and policy settings. His papers have appeared in all top marketing journals. A recent study identified him as one of the top 50 scholars in marketing. At Ross, he has been awarded the Senior Faculty Research Award (2021), the Researcher of the Year Award (2011) and the Contribution to the Research Environment (CORE) Award (2013). Professor Manchanda is active on company boards and consults in industries such hi-technology, pharmaceuticals and consumer goods. He is also actively involved in private equity and angel investing. He is a thought leader, currently holding the Senior Editor position at Marketing Science, and a frequent speaker at various academic and industry events. His research and commentary on current topics has been published in business media outlets such as the Wall Street Journal, Financial Times, New York Times, NPR, USN&WR, LA Times, Detroit Free Press, Sloan Management Review, Investors Business Daily, Forbes.com and CIO Magazine. In 2016 and 2015, he was the 3rd and 2nd most quoted University of Michigan faculty expert across all media. He also teaches in a variety of custom programs for Ross Executive Education for companies such as Huron Capital, ICBC, Saudi Telecom, Spectrum Health, McGraw-Hill, the Riverside Company, Mahindra, TATA and the GS Group.

Identification and Estimation of Endogenous Peer Effects in the Presence of Multiple Reference Groups

Authors
Reza, S., Manchanda, P., Chong, J.
Published Date
2021

Source

Management Science
Volume: 
67
Issue: 
8
Pages: 
5070-5105

The Effect of Information Disclosure on Industry Payments to Physicians

Authors
Guo, T., Sriram, S., Manchanda, P.
Published Date
2021

Source

Journal of Marketing Research
Volume: 
58
Issue: 
Feb
Pages: 
115-140

The Existence and Persistence of the Pay-per-Use Bias in Car Sharing Services

Authors
Massner, K., Manchanda, P., Spann, M.
Published Date
2021

Source

International Journal of Research in Marketing
Volume: 
38
Issue: 
2
Pages: 
329-342

`Meet Me Halfway’: The Costs and Benefits of Bargaining

Authors
Zhang, X., Manchanda, P., Chu, J.
Published Date
2021

Source

Marketing Science
Volume: 
40
Issue: 
6
Pages: 
1081-1105

'Let the Sun Shine In’: The Impact of Industry Payment Disclosure on Physician Prescription Behavior

Authors
Guo, T., Sriram S., Manchanda P.
Published Date
2020

Source

Marketing Science
Volume: 
39
Issue: 
3
Pages: 
516-539

Introduction to the Special Issue on Marketing Science and Health

Authors
Ailawadi, K., Chan, T., Manchanda, P., Sudhir, K.
Published Date
2020

Source

Marketing Science
Volume: 
39
Issue: 
3
Pages: 
459-464

Paywalls: Monetizing Online Content

Authors
Pattabhiramaiah, A., Sriram S., Manchanda, P.
Published Date
2019

Source

Journal of Marketing
Volume: 
83
Issue: 
2
Pages: 
19-36

‘Level Up’: Leveraging Skill and Engagement to Maximize Player Game-Play in Online Video Games

Authors
Huang, Y., Jasin S., Manchanda, P.
Published Date
2019

Source

Information Systems Research
Volume: 
30
Issue: 
3
Pages: 
927-947

Gamification Design for Mobile Marketing Effectiveness

Authors
Hofacker, C., de Ruyter, K., Lurie, N., Manchanda, P. and Donaldson, J.
Published Date
2016

Source

Journal of Interactive Marketing
Volume: 
34
Issue: 
May
Pages: 
25-36

Quantifying Cross and Direct Network Effects in Online C2C Platforms

Authors
Chu, Junhong and Manchanda, Puneet
Published Date
2016

Source

Marketing Science
Volume: 
35
Issue: 
6
Pages: 
870-893

Service Quality Variability and Termination Behavior

Authors
Sriram, S., Chintagunta, Pradeep and Manchanda, Puneet
Published Date
2015

Source

Management Science
Volume: 
62
Issue: 
11
Pages: 
2739-2759

Social Dollars: The Economic Impact of Consumer Participation in a Firm-Sponsored Online Community

Authors
Manchanda, Puneet, Packard, Grant and Pattabhiramaiah, Adithya
Published Date
2015

Source

Marketing Science
Volume: 
34
Issue: 
3
Pages: 
367-387