Research Impact: Professor M.S. Krishnan on Digital Transformation, the Future of AI, Tesla, and More
In his research, M.S. Krishnan, Accenture Professor of Computer Information Systems and professor of technology and operations, explores how digital technology and artificial intelligence are shaping modern business practices. Building off his work on digital transformation and technological innovation, his recent case studies on Tesla and Gooru explore how the development and implementation of technology affect companies and disrupt industries.
Krishnan began developing a framework for connecting technology and business in the late 1990s. At the dawn of the “dot com” boom, his research primarily focused on how software design could improve business functions and make business technology integration more efficient.
“At the time, there was a big disconnect in terms of how companies could implement technology. Many companies spent a lot of money on technology but couldn’t actually implement it to create business value,” said Krishnan.