Introduction to Operations
- Summer 20
Introduction to Operations --- This course prepares students to think managerially and analytically about operations processes, and to use the results of analysis to make things work better, faster and cheaper. Operations management studies the value-creating processes by which inputs of materials, labor, capital and information are transformed into products and services which customers want and are willing to pay for. These processes can be managed well or poorly. Knowledge introduced in this course will help you understand the reasons for both.