Introduction to Operations

Course Code
TO 534
2.25 hours
  • Summer 22
  • Winter 22 (A)
  • Winter 23 (A)
(TO 501 or 502 or 533) and (No credit in TO 551 or 552)

Introduction to Operations --- This course prepares students to think managerially and analytically about operations processes, and to use the results of analysis to make things work better, faster and cheaper. Operations management studies the value-creating processes by which inputs of materials, labor, capital and information are transformed into products and services which customers want and are willing to pay for. These processes can be managed well or poorly. Knowledge introduced in this course will help you understand the reasons for both.

Taught By
Eric Svaan
  • Lecturer of Technology and Operations
Eric Svaan has taught a wide variety of Operations Management courses in MBA, MSCM, BBA and executive programs at the University of Michigan since...
Sam Aflaki
  • Visiting Associate Professor of Technology and Operations
Sam Aflaki is an associate professor of operations management visiting Ross from HEC Paris ’s...