Operations Management

Course Code
TO 313
Hours
3 hours
Type
Core
Offered
  • Fall 20
  • Fall 21

Operations Management --- In a dynamic, competitive world, a company's effectiveness depends significantly on how well the firm's resources are managed. Managing a company's critical performance dimensions-quality, speed, flexibility, and cost-warrants a thorough understanding of both the physical and information processes that are required for developing and manufacturing products and delivering them to the customers. This course focuses on managerial tools for understanding these processes, and prepares the students to use the results of analysis to constantly improve the firm's operational performance. This course is taught through lectures, readings, and cases.

Taught By
Eric Svaan
  • Lecturer of Technology and Operations
Eric Svaan has taught a wide variety of Operations Management courses in MBA, MSCM, BBA and executive programs at the University of Michigan since...
Joline Uichanco
  • Assistant Professor of Technology and Operations