Amazon North American Customer Fulfillment Operations (First Pass Yield Project)
Recommend mechanisms to prevent and automatically resolve fulfillment process defects to improve efficiency and customer experience across the North American network.
- Associate Dean for Engaged Learning & Professional Development
- Keith E. and Valerie J. Alessi Professor of Business Administration
- Professor of Management and Organizations
Gretchen M. Spreitzer's research focuses on employee empowerment and leadership development, particularly within a context of organizational change...