Amazon North American Customer Fulfillment Operations (First Pass Yield Project)

Seattle, WA
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Project Goal

Recommend mechanisms to prevent and automatically resolve fulfillment process defects to improve efficiency and customer experience across the North American network.

Faculty Advisors

Gretchen Spreitzer
  • Associate Dean for Engaged Learning & Professional Development
  • Keith E. and Valerie J. Alessi Professor of Business Administration
  • Professor of Management and Organizations
Gretchen M. Spreitzer's research focuses on employee empowerment and leadership development, particularly within a context of organizational change...

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