Managing Business Operations

Course Code
TO 302
3 hours
  • Fall 23
  • Winter 23
[Ross Minor or (Non-Ross sophomore or above)] and (No credit in TO 313)

Managing Business Operations --- Technology and Operations studies the business processes by which inputs of materials, labor, capital, and information are transformed into products and services which customers want and are willing to pay for. Effectively managing these processes will enhance firms' competitive advantage in the marketplace. This course prepares students to think managerially and analytically about business processes, and provides students with the tools to analyze and continuously improve these processes.

Taught By
Eric Svaan
  • Lecturer of Technology and Operations
Eric Svaan has taught a wide variety of Operations Management courses in MBA, MSCM, BBA and executive programs at the University of Michigan since...