BL 411/BUSABRD 411: Cross-cultural Negotiation and Dispute Resolution --- The ability to negotiate effectively is essential to business success, especially in a global economy.  This course emphasizes negotiation strategies and skills that enable managers, functional specialists (for example, in finance, marketing and accounting), consultants, entrepreneurs and others to create and claim value in a manner that enhances long-term business relationships.  Among the specific topics in the course are legal and ethical frameworks for negotiation, psychological tools that enhance negotiation effectiveness, and negotiations strategies for dispute resolution (including the use of third party processes such as mediation and arbitration in resolving business disputes).  Because the course is offered in an international setting, special emphasis is placed on cross-cultural negotiation and dispute resolution.  The travel component of the course will be offered during two weeks in May in Costa Rica.