Analyze UMS multi-buyer and single ticket purchase data to track pre-pandemic to post pandemic attendance to improve re-engagement of the lost but not forgotten patrons.

Identify and define a customer service operating model for the future core consumer of UnitedHealthcare's commercial insurance business.

Identify and establish a business case for the top disruptions that UnitedHealthcare should pursue to continue its leadership position.

Create a strategic plan for new organizations to tackle depressive illnesses among staff and explore the economic and mental health benefits of positive organization practices.