Explore the faculty research, thought leadership, and groundbreaking philosophies that established Michigan Ross as one of the world’s top business schools.
Former Michigan Ross Professor Gautam Ahuja's "Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study" marked a significant turn in the way scholars view the impact of inter-organizational networks on innovation. Until this point, the common perception was more or less linear: the more connections a firm has, the better it is for innovation. However, Ahuja's research added a layer of complexity by considering indirect ties and structural holes in a firm's network. The results of Ahuja's study challenged existing theories at the time and opened up an entirely new area of research. Now, scholars must consider not only the quantity of a firm's connections but also their quality and structure and how these elements influence innovation. This nuanced understanding helped expand the study of inter-organizational networks, underlining how the firms' positions within such networks can dictate their innovation output. This paper is credited with kickstarting a whole new area of research -- inter-organizational networks and innovation -- which focuses not just on the number of connections a firm has but the whole structure of its network and how it impacts its ability to innovate.
In 2006, Professor Sue Ashford, associate dean for leadership programming, founded the Ross Leadership Initiative, which was the precursor to the Sanger Leadership Center and one of the first organized leadership programs among business schools worldwide. The initiative was influenced by Ashford's research on learning leadership via experience and Professor Noel Tichy's action-based learning concepts. Suddenly students were not just learning about leadership but were actually engaged in doing it. Prominent among these efforts was the highly influential Leadership Crisis Challenge, which puts students in the hot seat needing to resolve a crisis in the moment. This program was recognized with the Provost's Teaching Innovation Prize in 2011 and remains a prominent and popular program in the school to this day. Later, under the leadership of Professors Scott DeRue and Gretchen Spreitzer, RLI grew and launched new programs that persist today, including Story Lab, the Ross Leaders Academy, and more. In 2015, alum Stephen W. Sanger, MBA '70, and Karen Sanger made a defining gift of $20 million to establish the Sanger Leadership Center. With the Sangers' gift, the Sanger Leadership Center, now under the leadership of Professor Lindy Greer, has created an array of custom programs and workshops and now offers leadership development programs for students across the university.
The public corporation in America is vanishing, and more people, from low-income earners to professionals, are doing their work in the so-called “gig economy.” The work of Professors Jerry Davis and Sue Ashford put these two issues on the research agenda of scholarly colleagues. Davis documents the first idea in his book, The Vanishing American Corporation (2016). Although some scholars have suggested that over-regulation might account for this surprising trend, he argues that a more fundamental shift in the economy, enabled by information and communication technologies, was ultimately responsible. By making it cheaper to "buy" rather than "make" inputs (from capital and labor to supplies, manufacturing, and distribution), information and communication technologies have made the parts of an enterprise like a pile of Legos, ready to assemble into a business, scale, and disassemble. This idea explains Nikefication, Uberization, Amazon, and other recent trends in the organization of the U.S. economy, as well as why the same technologies are used differently in different countries, resulting in very different corporate structures. If what Davis says is true, then fewer people will be working in large public corporation settings going forward. This shift may account for the growth in people working independently, some using technologically mediated apps to find and conduct work. Ashford puts the gig economy and gig workers on the agenda of people wanting to understand individuals at work. Her qualitative and quantitative studies identify the challenges faced by those working independently and what they can do to survive and thrive. Challenges include maintaining one’s identity, keeping sufficient income flowing in, staying organized, finding and maintaining work connections, and figuring out how to make working in this manner work over the long run. This research tests a variety of interventions and solicits ideas from individuals working in this manner regarding strategies that make this kind of work-life viable and enlivening.
Building on his experience as an attorney at the Federal Reserve, the 2020-22 research of Assistant Professor Jeremy Kress has identified critical weaknesses in bank merger oversight and proposed strategies to reinvigorate bank merger enforcement. Kress' work has shown that lax bank merger oversight has harmed consumers, businesses, and the broader financial system. His research has demonstrated that the prevailing approach to bank merger regulation has increased the cost and reduced the availability of consumer credit, inflated the fees that banks charge for basic financial services, limited small business credit availability, and threatened financial stability. Kress' research has pushed bank merger reform onto the policy agenda in Washington, D.C. by serving as a blueprint for legislation introduced by Senator Elizabeth Warren and inspiring an executive order on bank mergers by President Joe Biden. The Department of Justice also invited Kress to lead a joint initiative with the federal banking agencies to rewrite their bank merger policies.
If people don’t pay much attention to the ads when they watch TV, they can’t possibly think a lot about what the ads are saying. How, then, does advertising have the effects on consumer buying that it does? Showing that emotional responses evoked by the ad play an important role was a major research contribution by Rajeev Batra, Michigan Ross marketing professor. Batra came to U-M in 1989 from Columbia University, where he began this research stream. Over 10 years at MichiganRoss, he grew this research stream to show more clearly how these ad-evoked emotions interacted with the ads’ more rational content, what the different types of ad-evoked emotions were and how they could be measured accurately, and how they shaped consumers’ liking for and perceptions about brands. His co-authored papers on these topics have been cited more than 8,000 times, and he has twice been listed among the most influential scholars in the study of advertising. The methods he developed for measuring the types and effectiveness of emotional ads have also been incorporated into copy-testing systems at multiple ad agencies.
Professor C.K. Prahalad was the major pioneer and advocate of the 'bottom of the pyramid' proposition that selling to the poor can simultaneously be profitable and help eradicate poverty. While appealing, the BOP proposition is also controversial. Professor Aneel Karnani was an early and prominent critic of the BOP proposition. In his 2007 article "The Mirage of Marketing to the Bottom of the Pyramid" and his 2011 book Fighting Poverty Together: Rethinking Strategies for Business, Governments, and Civil Society to Reduce Poverty, he argues for an alternative perspective. Rather than viewing the poor primarily as consumers, it is better to focus on the poor as producers and to emphasize buying from the poor. Both the private sector and government have a critical role to play in alleviating poverty. The best way to alleviate poverty is to raise the real income of the poor by providing them appropriate employment opportunities. The private sector is the best engine of job creation. The government should facilitate the creation and growth of private enterprises in labor-intensive sectors of the economy. The government should also fulfill its traditional, accepted functions of providing adequate access to public services, such as education, public health, drinkable water, sanitation, security, and infrastructure.
Professor Karl Weick was an iconic founder of the field of organizational behavior. Starting with his seminal book, The Social Psychology of Organizing, which was published in 1969, Weick's ideas had enormous influence, shaping organizational scholarship over the next decades and to this day. He focused on the processes of organizing rather than on organizations per se, suggesting that the insights into those processes give us important leverage to both understand and affect life in organizations. In his book, he introduced the seminal concept of "sense-making," which he defined as "the ongoing retrospective development of plausible images that rationalize what people are doing." Weick's ongoing research focused on how individuals engaged in making meaning and how that meaning-making affected important outcomes in organizations. His book has been cited more than 35,000 times, and his other work on the topic has been cited more than 13,000 times. His pioneering work has instilled a highly influential perspective on the people attempting the organizing work that goes into organizations.
The Michigan Business Challenge is a prestigious business plan competition hosted by the Zell Lurie Institute for Entrepreneurial Studies. It allows U-M students to showcase their entrepreneurial ideas, receive feedback from experienced judges, and compete for over $100,000 in cash prizes to support their ventures.
The Michigan Business Challenge was established in 1984 at Michigan Ross and has since become one of the region's most impactful and well-known startup competitions. Over the years, the MBC has supported numerous successful startups, generated millions of dollars in funding, and helped launch successful entrepreneurial careers for U-M students and alumni. The MBC is open to various stages of business concepts, from early-stage ideas to established businesses.
The competition consists of three tracks that cater to specific industry sectors, including the Seigle Impact Track for social ventures, the Invention Track for ventures that have intellectual property at the core of their high-tech venture, and the Innovation Track for growing startups. These tracks provide tailored resources, networking opportunities, and funding for participants. Notable entrepreneurial ventures that have come through the MBC include Morning Brew, Xoran Technologies, AMBIQ Micro, Elevate K-12, and many more.
"Co-creation as a revolutionary paradigm was introduced by Professors C. K. Prahalad and Venkat Ramaswamy in a series of articles published between 2000 and 2004 and an award-winning book, The Future of Competition. Their work provided a new frame of reference for jointly creating value through networked environments of increasingly digitalized experiences, going beyond goods and services, and called for a process of co-creation -- the practice of developing offerings, experiences, and unique value through ongoing interactions with customers, employees, managers, financiers, suppliers, partners, and other stakeholders. Through their work, they envisioned an individual and experience-centric view of interactive value creation and innovation.
Starting in 2005, the explosion of digital and social media, the convergence of technologies and industries, embedded intelligence, and information technology-enabled services enabled enterprises to build platforms for large-scale, ongoing interactions among the firm, its customers, and its extended network. Ramaswamy's work argued that success lies in connecting with people's experiences to generate insights and change the nature and quality of interactions. He also called for co-creation from the inside out of enterprises and their networks, as much as co-creation from the outside in, and for leaders to co-create transformative pathways.
In 2014, Ramaswamy published "The Co-Creation Paradigm", which combined the core ideas of co-creation with a call to see, think, and act differently in an interconnected world of possibilities and complex challenges to co-create a better future as individuals."
Every innovation or new product development team faces a fundamental tension: When does one transition from the ideation to the execution phase? Too early a transition risks missing a great yet unrealized idea, and too late a transition risks being unable to bring the product to market on time. This significant and ubiquitous tension poses a challenge for researchers because of the nuanced nature of imagination and creativity and the need to combine that with creating an actual item based on one’s designs. In “Ideation-Execution Transition in Product Development: An Experimental Analysis” (Management Science, 2018) by Michigan Ross Professors Stephen Leider and William Lovejoy, as well as their colleague Evgeny Kagan from the Johns Hopkins Carey Business School, the authors use a novel experimental design to reveal some expected outcomes (later transitions do not change mean performance but increase variance and risk significantly) and some unexpected ones (it is not so much the timing of the transition that drives mean performance, but rather who has decision rights). Specifically, designers should not make the transition decision; the timing should be an exogenously imposed constraint. This external requirement significantly changes designers’ behaviors and results.
Four student-run venture funds are currently operating at Michigan Ross, more than any other business school. Collectively, these funds manage a portfolio worth more than $10 million. These funds help students learn about investing early-stage capital by making real deals with real companies and real money. The concept of student-run venture funds has been adopted by universities around the world.
Franchised chains have an outsize influence on the economy: firms involved in a variety of business activities are organized as franchised chains and they employed over 9.6 million workers in the United States in 2017 according to the Census Bureau. Professor Francine Lafontaine's pioneering work on franchising shows that the success of this organizational form across various sectors results from the franchisor and franchisee specializing in the activities they are best suited to. Specifically, the franchisor specializes in creating and supporting the business format and brand, where scale is especially beneficial, and the franchisee optimizes operations locally, where their knowledge and efforts are particularly valuable. Lafontaine's work in this area has informed the choices that franchisors make and the nature of the contracts they use, and also the debate over legislation that aims to address the alleged shortcomings of the franchising organizational form.
Her work suggests caution in developing potential public policy changes as consumers, existing and potential franchisees, as well as their employees stand to lose in the long term if franchising becomes less competitive as a form of organization. More broadly, Lafontaine's research has made seminal contributions to our understanding of how firms interact with each other in the process of procuring inputs or distributing their products, and prompted her appointment as Director of the Bureau of Economics at the FTC in 2014-15. In particular, her research has shown that factors driving vertical integration and vertical contracting can be very different from those motivating horizontal mergers, so analyses of vertical mergers should start from a different premise compared to analyses of horizontal mergers. Her detailed analyses of franchise contract terms, as described in her book The Economics of Franchising, provide further reasons why, in her view, the rule of reason continues to be the right approach in antitrust cases involving vertical restraints.
The paper "Quantity Flexibility Contracts and Supply Chain Performance" by Professor Bill Lovejoy and his colleague, Andy Tsay from Santa Clara University, was published in Manufacturing & Service Operations Management in 1999. The paper delves into the concept of quantity flexibility in supply chain contracts and its potential to deal with demand uncertainties. This influential work formally captured the practice of “funneling” variability over time, whereby more variability is tolerated in earlier planning phases and less tolerated over time as the delivery date approaches. This paper has specifically led to further studies on the optimal design and effectiveness of supply chain contracts, enhancing the field’s understanding of tactical and strategic issues in supply chain management. Researchers have built on Tsay and Lovejoy's model to study the application of QF contracts in different industrial contexts and their interactions with various supply chain configurations. The concept and modeling presented in this paper have become a prominent part of the academic discourse on supply chain coordination, influencing subsequent studies in inventory management, order variability, and supply chain profitability. Thus, the paper's impact is significant and broad, inspiring much-needed research on flexible, cooperative strategies for supply chain optimization.
In the article "The Core Competence of the Corporation," Professor C. K. Prahalad and his collaborator Gary Hamel introduced a groundbreaking idea about how companies succeed.
They presented the idea that rather than just looking at the products they sell, companies should identify and nurture their core competencies -- the unique abilities and strengths that make them stand out. Those competencies are born from collective experience and knowledge in the company and combine different skills and technologies. Additionally, core competencies are not easy for competitors to copy, therefore giving companies a lasting edge in the market.
In their article, Prahalad and Hamel cautioned companies not to get overly wrapped up in their current products, which might change with time. They advised that instead, companies should focus on understanding and enhancing their deep-rooted strengths as they pave the way for future innovations and market leadership. By recognizing and harnessing core competencies, companies can venture into new markets, innovate, and stay ahead of the competition. In simple terms, companies should know and recognize what they are genuinely good at and use that to shape their future.
Beginning from seminal efforts by Brian Talbot at the Michigan Business School in the early 1990s, the Tauber Institute for Global Operations was designed to bring business and engineering students together for a world-class education in operations. Students would take classes in both business and engineering and complete team projects with companies. The projects were scoped to incorporate both business and engineering content, addressing important problems that had a VP-level champion at the sponsoring company. The institute was innovative by offering additional training to students beyond operations: leadership training, communications training, and providing students the opportunity to organize conferences, etc. In addition to its impact on students and companies, the Institute has for years served as an important mechanism fueling the technology and operations faculty's relevant, problem-driven research by putting them in touch with practitioners at leading companies around the world. Since its foundation, more than 1,500 graduates have completed the program as Tauber Fellows, there have been 720 summer projects executed at 145 companies, and the Institute was honored in 2012 with the prestigious UPS George D. Smith Prize from INFORMS.
Sensory marketing is a relatively new and growing field of marketing that Professor Aradhna Krishna pioneered in the early 2000s. Krishna saw that there were disparate fields of study on senses, but there was no cohesion between these fields. She brought all these sub-fields together under the umbrella of sensory marketing and organized the first conference on it in 2008. She then wrote two books and dozens of scholarly articles on the subject to make the field grow. And the field did grow both in academia and in practice -- enough for Harvard Business Review to do a lead Ideawatch article on it featuring Krishna as the world's foremost expert on the topic. Krishna has defined "sensory marketing" as marketing that engages the consumers' senses and affects their perception, judgment, and behavior. Krishna continues to publish important, scholarly articles on the topic. She also started the Sensory Marketing Lab at Michigan Ross, which attracts PhD students and post-docs from around the world.