Action-Based Learning Projects:
MAP & Consulting Studio
Ann Arbor, MI
Chicago, IL, USA
Chicago, IL, USA
2023
Full-Time MBA MAP
Customer Experience Enhancements
Evaluate both the efficacy of a long-standing Customer Loyalty Score to predict resident behaviors and factors driving customer loyalty, and propose improved metrics to drive favorable resident behaviors
Faculty Advisors
Bolingbrook, IL
Bolingbrook, IL
2022
Online MBA
Operations Enhancements
Evaluate our current load tendering and management platform that manages the end-to-end process of scheduling commitments. Provide recommendations to help streamline operations (assign loads sooner and on more of a schedule) and gain preferred pricing with vendors.
Faculty Advisors
Santiago, Chile;Costa Mesa, CA
Hamilton New Zealand
Hoboken, NJ
Hoboken, NJ
2024
Full-Time MBA MAP
Go-To-Market Strategy
Conduct comprehensive market research within the catering segment, with a specific focus on healthcare institutions such as hospitals and elderly care facilities. Construct an optimal marketing strategy, and a three year marketing action plan.
Faculty Advisors
St. Paul, MN; Sao Paolo, Brazil and Puerto Rico
