Enhance rural linkages aligned to emerging needs leveraging the e-Choupal initiative.

Create a business strategy to support product expansion in new user segments and channels.

IHS turned to the MAP Program for assistance in improving patient access to medicine in South Africa and other developing countries. The team addressed three separate objectives relating to a “direct delivery strategy” (DDS) for medicines: analyzing whether the national government could manage the system; considering the role of possible IT solutions to help the process; and recommending other countries where DDS could be implemented. The team produced a five-year and 10-year master plan.

Create a post-merger integration strategy to share, communicate, and deploy human resource policies and operational processes.