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Adjunct Professor of Stephen M Ross School of Business and Adjunct Professor of Engineering, CoE Associate Dean Entrep Programs, College of Engineering
Propose a strategic plan for the roll-up and consolidation of RCM/medical billing companies to expand its growth in the RCM services market and presence in other medical specialties and sub-specialties.
Amazon North American Customer Fulfillment Operations (First Pass Yield Project)
2018
Full-Time MBA MAP
Recommend mechanisms to prevent and automatically resolve fulfillment process defects to improve efficiency and customer experience across the North American network.
Identify how to improve the vehicle service experience for customers through innovative communication channels and how to best communicate vehicle needs and their respective solutions to users.
