Aravind turned to a MAP team for help in pursuing its mission of eradicating needless blindness. Specifically, the nonprofit needed a model of best practices for its chief medical officers to coordinate and improve their many tertiary hospital functions. The MAP team delivered a workable model identifying nine primary functions, 45 sub-functions, and indicators of process efficiency for each.

Design a framework for integrated patient care service delivery.

Develop a multi-year strategy to enhance staff engagement and physician leadership development

Generate a business case for modifying vision tunnel system logic and complement it with other process changes