Identify and establish a business case for the top disruptions that UnitedHealthcare should pursue to continue its leadership position.

Generate a business case and go-to-market strategy for new wireless innovations

Identify and define a customer service operating model for the future core consumer of UnitedHealthcare's commercial insurance business.

Develop an initiative for technology transfer and capacity building in developing countries using the expertise and capabilities developed in industrialized economies.

Project coordinated in partnership with the William Davidson Institute.